In some cases, you may encounter an issue where video content seems to skip chapters or fast forward on its own without any user interaction occurring.

If you notice that this occurs, try navigating to the player's Home Menu and see if the player begins to highlight each of the menu icons. The highlighting may occur in an orderly fashion, such as left to right, or it may be entirely erratic.

If you are using an alternate remote, verify that the original remote control is not covered by something that may be pressing down on one of its buttons.

Otherwise, try pressing the buttons on the right side of the front panel a number of times each to verify that they are not stuck; you should be able to hear a slight "click" sound when each button is pressed.

If the behaviour persists, contact us at OPPO Customer Service.