FAQ

Find out about warranty, repair and the services we offer.

Warranty Terms & Conditions
Interdyn Pty Ltd - Warranty Terms & Conditions Subject to terms and conditions set out below, Interdyn agree to repair or replace an ite...
Mon, 29 Aug, 2016 at 8:56 AM
Can you repair items under warranty?
The Interdyn service and support centre is always available to repair items imported and sold through our authorised dealer network, provided ...
Mon, 29 Aug, 2016 at 8:45 AM
How do I know if my product is still under warranty?
If you own a product that is still under warranty and in need of repair, you can contact us to have it serviced. This includes brands we...
Mon, 29 Aug, 2016 at 8:56 AM
What do I do if my product is not under warranty?
We can still service or repair products that are no longer under warranty, though we won't have the capabilities to help you with some older models from...
Fri, 18 Apr, 2014 at 4:25 PM
How can I contact you?
We prefer to have all service enquiries directed to us through helpdesk ticket enquiries which can be submitted here. However, if you prefer, we can stil...
Sat, 16 Aug, 2014 at 12:07 PM
How do I submit my unit for repair?
To have your unit repaired, please send it securely packaged to our head office, with a note enclosed detailing the nature of the fault, warranty/purchase d...
Sun, 27 Jul, 2014 at 1:56 PM
I don't live in Melbourne. Where is my nearest service agent?
We are happy to be your first point of call if you live in Melbourne or are willing to send us your product for service or repair. If not, we have strong...
Wed, 9 Oct, 2013 at 12:03 PM