Warranty and Repairs

How do I submit my unit for repair?
If your product is not functioning correctly, our team will be glad to assist you. Please ensure you have first read our online knowledge base as you ma...
Mon, 24 Dec, 2018 at 4:27 PM
Can you repair items under warranty?
The Interdyn service and support centre is always available to repair items imported and sold through our authorised dealer network, provided they...
Tue, 14 Aug, 2018 at 4:42 PM
How do I know if my product is still under warranty?
Product warranty durations vary from brand to brand. The below list will help you clarify whether your product is still under warranty. If you own a pr...
Mon, 8 Jul, 2019 at 12:17 PM
How can I contact you?
For the fastest response, please browse our knowledgebase. You will most likely find that your question has been asked before and has a detailed answer on h...
Mon, 24 Dec, 2018 at 4:20 PM
What do I do if my product is not under warranty?
We can still service or repair products that are no longer under warranty, though we won't have the capabilities to help you with some older models fro...
Fri, 18 Apr, 2014 at 4:25 PM
Recommended local technicians for vintage or out-of-warranty repairs
Older units from our current brands are best serviced locally to you. This saves on the cost of postage, avoids damage during transit (which vintage units a...
Mon, 20 May, 2019 at 3:04 PM
Can I access the service manual for my product?
Unfortunately service manuals are only available to authorised repairers for the respective brands. For any service/repair queries, please submit a new ...
Mon, 24 Dec, 2018 at 11:48 AM
Help and support for brands no longer distributed by Interdyn
If you own a product which is no longer distributed by Interdyn, we are no longer able to provide assistance for any support or warranty inquiries. In most ...
Wed, 26 Jun, 2019 at 12:39 PM