Sometimes you'll find your turntable won't spin, or seizes up, or even spins backwards! If your turntable isn't spinning records like it's supposed to, there are two main culprits.

The most common one is the power supply — if nothing's starting up, it's usually because the power supply has failed. The good news is that this is easily addressed by getting a replacement power supply, and you can check which one you need for your turntable by following this guide.

If your turntable still isn't spinning up with a new power supply, and there's no issue with the socket or power board it's plugged into, the issue is probably with the motor. That requires a service technician to address, so contact us here if your turntable is still within its warranty, or you can contact a local service agent if it's outside the two year warranty period.