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(03) 9426 3600
Knowledge base
General Enquiries
Warranty and Repairs
8
Submitting a unit for repair?
Warranty Terms & Conditions
Can you repair items under warranty?
Warranty period by brand.
How can I contact you?
View all 8
FAQs
Pro-Ject Audio
38
What is the anti-skating weight for (and how do I use it)?
Pairing your turntable to a Bluetooth speaker
How do I connect my turntable to my amplifier?
How do I balance a tonearm?
Why is my turntable is making a buzzing sound?!
View all 38
Rotel
52
Should I use spades, banana plugs, or bare wire for my speaker cables?
What is the difference between balanced (XLR) and unbalanced (RCA) connections?
Why are there four binding posts on each amplifier channel output?
What is bi-amping and bi-wiring?
What do you mean by 1U, 2U, 3U etc. in the product specifications?
View all 52
SVS
40
Amp module replacement guide for PB- and SB-16
Amp module replacement guide for 4000 Series (PB-, PC- and SB-4000)
Amp module replacement guide for PB-2000 and SB-2000
Amp module replacement guide for PC-2000
Amp module replacement guide for SVS 1000 series (PB- and SB-)
View all 40
OPPO Digital
31
HA-1 Headphone Amplifier Control App
OPPO spare parts and accessories
HA-2/HA-2SE troubleshooting
[BDP-103/103D/105/105D] Front Panel Display is Off or Dim and May Intermittently Flash
HA-2/SE and USB-C
View all 31
Spin Clean
17
Does Spin-Clean® really work?
How does Spin-Clean® work?
Why is Spin-Clean® bright yellow?
How many records will the 114 ml (4 ounce), 228 ml (8 ounce), 455 ml (16 ounce), and 909 ml (32 ounce) bottles of Spin-Clean® Record Washer Fluid clean?
What is the difference between the Standard Unit and the Package System?
View all 17
Devialet
3
Heartbeat sound when on Phono input
SD card error
Pairing two Phantoms when units running different firmware versions
Ortofon
2
Stylus Compatibility Guide
Ortofon Moving Coil Exchange (Trade-In) Program
Panasonic
1
Panasonic Multi Region
IsoTek
2
Which IsoTek products come with a power cable in the box?
Which IsoTek products come with a power cable in the box?
User Manuals
OPPO Digital
9
UDP-203 User Manual
UDP-205 User Manual
BDP-105D Blu-ray Player User Manual
BDP-105AU Blu-ray Player User Manual
BDP-103D Blu-ray Player User Manual
View all 9
Pro-Ject Audio
55
1Xpression Carbon Turntable User Manual
Essential III User Manual
Debut Carbon Recordmaster Hi-Res User Manual
Primary turntable User Manual
Juke Box E turntable user manual
View all 55
Rotel
4
Rotel Owners Manuals & Info Sheets
Rotel IR Codes
Rotel RS232 Protocols
Control System Resources
SVS
1
Document Library
Spin Clean
1
Spin Clean User Manual
PMC
1
PMC User guides
Firmware Updates
OPPO Digital
3
[UDP-20x] Current Official Firmware (final firmware release ever)
[BDP-10x] Current Official Firmware (final firmware release ever)
[BDP-9x] Current Official Firmware (final firmware release ever)
Rotel
2
Rotel Software Updates
A14 Version 2.31 Software Release
Pro-Ject
1
Pre Box S2 Digital firmware update
Panasonic DP-UB9000
1
Control4 driver for DP-UB9000